How to Upload Receipts to Your Health Equity Account

Ever wondered what to do with that mountain of medical receipts piling up on your counter? You know, the ones you keep saying you’ll “deal with later”?
Well, “later” is now, friend. Let’s talk about how to upload those receipts to Health Equity and get your money back where it belongs – in your pocket!
I’ll walk you through the whole process step-by-step, so you can stop procrastinating and start getting reimbursed. Trust me, it’s way easier than you think!
How to Upload Receipts to Health Equity (Without Losing Your Mind)
Before we dive in, let me tell you that uploading receipts to Health Equity is actually pretty straightforward. The company offers multiple ways to submit your claims – through their website, mobile app, or even by old-school fax if you’re feeling retro.
But let’s be real – the digital options are faster and easier. So let’s focus on those.
Step 1: Get Your Receipt Ready

First things first – make sure your receipt has all the info Health Equity needs:
- What service or product you received
- When you received it (the date)
- Who provided it (doctor, pharmacy, etc.)
- How much you paid
- Your receipt should be in a format they accept (.PDF, .JPEG, .TIFF, etc.)
Think of this like preparing for a job interview – you wouldn’t show up without the right paperwork, right? Same principle here.
Step 2: Log Into Your Health Equity Account
Head over to the Health Equity website and sign in to your account.
Can’t remember your password? Join the club. Use their password reset option and maybe consider a password manager for next time!
Step 3: Navigate to the Claims Section

Once you’re logged in, look for something like “Submit Receipt” or “File a Claim.” The exact wording might vary, but you’re looking for anything related to claims or receipts.
It’s usually pretty visible on the dashboard – Health Equity knows you’re there to submit claims, so they don’t hide this feature in some obscure sub menu.
Step 4: Choose Your Submission Method
You’ve got options here:
Option A: Web Portal Upload
- Click on “Submit Receipt” or similar
- Enter the details about your claim
- Upload your receipt file directly from your computer
Option B: Mobile App Submission
- Download the Health Equity EZ Receipts™ app
- Login with your account credentials
- Take a photo of your receipt or upload an existing one
- Follow the prompts to complete your submission
The mobile app is super convenient if you’re on the go. Just snap a pic right after your appointment and submit it while waiting for the elevator!
Option C: Paper Method (if you must)
If you’re really committed to doing things the hard way, you can download a claim form from the Health Equity portal, print it, fill it out, attach your receipt, and mail or fax it in.
But seriously, why would you? Unless you’re experiencing an internet apocalypse, the digital methods are much faster.
Step 5: Fill Out Your Claim Details
Whether online or in the app, you’ll need to provide:
- Type of expense (medical, dental, vision, etc.)
- Service date(s)
- Provider information
- Amount you paid
- Whether it’s a one-time or recurring expense
For dependent care claims, you’ll also need to specify which dependent received the care and the service period.
Be extra careful with the dates and amounts – these need to match your receipt exactly, or your claim might be delayed or denied.
Step 6: Upload Your Receipt
Now for the main event – getting that receipt uploaded!
- If you’re using the website, click the upload button and select your receipt file
- If you’re using the app, take a clear photo of the entire receipt
Make sure the image is clear and legible. Blurry receipts are like sending a foggy signal to Health Equity – they can’t process what they can’t read!
Step 7: Review and Submit
Take a moment to double-check everything:
- Is all your personal information correct?
- Does the claim information match your receipt exactly?
- Is your receipt clearly visible and readable?
Once you’re satisfied, hit that “Submit” button!
You should get a confirmation message or email. Save this confirmation – it’s your proof that you submitted the claim in case anything goes wrong.
According to Health Equity’s claims processing guidelines, most claims are processed within 1-2 business days. Not bad!
Pro Tips From Someone Who’s Been There

After submitting countless receipts to Health Equity (and making every mistake in the book), here are my top tips:
Save digital copies of all your receipts. Your future self will thank you when Health Equity requests additional documentation.
Submit ASAP after receiving services. The longer you wait, the more likely you are to lose receipts or forget details.
Check your claim status regularly through the portal or app. According to healthcare consumer advocacy groups, staying on top of your claims increases your chances of successful reimbursement.
Use the mobile app whenever possible. It’s designed specifically for receipt submission and makes the process much smoother.
If your claim is denied, don’t panic! Contact Health Equity’s customer service – they’re available 24/7 and can help you understand what went wrong and how to fix it.
When You Need Extra Help
Still feeling stuck? Health Equity offers extensive support resources including video tutorials and guides that walk you through each step of the process.
Their customer service team is also available 24/7, which is pretty rare in the healthcare world. Take advantage of it!
Wrapping It Up

Uploading receipts to Health Equity doesn’t have to be a headache-inducing chore. With these steps and tips, you can turn that pile of receipts into actual money back in your account.
Remember, the key is to be organized, accurate, and prompt. The sooner you submit those receipts, the sooner you’ll get reimbursed!
Now go find those receipts and get uploading! Your wallet will thank you.