Can You Use Your Health Equity Card Outside Your Provider Network?

Ever wondered if you can use your Health Equity card at that specialist your friend recommended – even though they’re not in your insurance network?
Maybe you’re traveling and need to see a doctor ASAP, or you found an amazing physical therapist that doesn’t take your insurance.
The short answer is: Yes, you can use your Health Equity card out of network – but there are some important catches you need to know about.
Let’s break down exactly how your Health Equity card works outside your network, what expenses qualify, and how to make sure you’re not stuck with a surprise bill.
Using Your Health Equity Card Out of Network: What You Need to Know
Your Health Equity card is basically a special debit card linked to your health accounts like an HSA, FSA, or HRA. It’s designed to make paying for medical expenses super convenient.
But here’s the thing – the card works based on two main factors:
- Is the expense IRS-qualified?
- Does the merchant accept these types of cards?
Network status is actually a separate issue entirely related to your insurance coverage, not the card itself.
Understanding Your Health Equity Card and Networks

Health Equity cards can be used at a ton of places:
- Doctor offices
- Dentists
- Vision centers
- Pharmacies
- Hospitals
- Other health merchants
The good news? You’re not limited to in-network providers! You can absolutely pay out-of-network providers with your card if their services qualify as medical expenses and they accept the card.
Here’s where people get confused: Your Health Equity card doesn’t care about networks – it only cares if the expense is qualified medical spending according to the IRS.
Your insurance company, on the other hand, very much cares about networks because it affects how much they’ll pay.
In-Network vs. Out-of-Network: What’s the Difference?
When you use your card at in-network providers:
- Your insurance covers a bigger chunk of the bill
- You pay less out-of-pocket
- Your Health Equity card covers smaller co-pays or deductibles
When you use your card at out-of-network providers:
- Your insurance covers less (sometimes nothing)
- Your costs are usually higher
- Your Health Equity card has to cover more of the expense
The card works the same way in both scenarios – it just might need to cover a much larger amount when you go out-of-network.
According to a Harvard Medical School study, Americans pay about $40 billion annually in out-of-network costs, so this isn’t a small issue!
Important Things to Consider When Using Your Card Out of Network

1. Only Eligible Expenses Are Covered
Just because you can swipe your card doesn’t mean you should. The IRS has strict rules about what counts as a qualified medical expense:
- Doctor visits
- Prescription medications
- Medical procedures
- Cosmetic procedures (usually)
- Over-the-counter meds (now mostly covered!)
If you pay for non-qualified expenses with your Health Equity card, you might have to pay taxes plus a 20% penalty. Ouch!
2. Not All Merchants Accept These Cards
Here’s where it gets tricky. The merchant needs to be set up to process health benefit cards through something called an Inventory Information Approval System (IIAS).
Many out-of-network providers have this system, but some small practices don’t. If they don’t have it, your card will probably be declined.
According to SIGIS, the organization that maintains these standards, over 90% of pharmacies are certified, but the numbers are lower for independent providers.
3. Keep Your Documentation!
Even if your card is accepted, save those receipts!
The IRS can audit your health account spending years later, and you’ll need proof that your expenses were legitimate.
If your card is declined at an out-of-network provider, all is not lost. You can:
- Pay out-of-pocket
- Keep detailed receipts
- Submit them for reimbursement through your Health Equity account
4. Different Accounts Have Different Rules
Your experience might vary depending on which type of account is linked to your card:
HSA (Health Savings Account)
- Most flexible option
- Can be used for any qualified medical expense
- Funds roll over year to year
- You own the account
FSA (Flexible Spending Account)
- Use-it-or-lose-it each year
- Employer-sponsored
- Can be used for qualified medical expenses
- Some plans offer grace periods
HRA (Health Reimbursement Arrangement)
- Employer funded and owned
- Most restrictive rules
- Some only work with in-network providers (check your plan!)
Practical Tips for Using Your Health Equity Card Out of Network

Want to avoid headaches? Try these tips:
- Call ahead to confirm the provider accepts Health Equity cards
- Verify the expense is qualified before swiping
- Save all receipts and documentation (diagnosis codes help!)
- Check your plan details for any network-specific restrictions
- Use the Health Equity mobile app to track expenses and submit claims
According to a Kaiser Family Foundation survey, about 28% of covered workers are enrolled in HSA-qualified high-deductible health plans, so this affects millions of Americans!
Common Questions and Misconceptions
Here are some myths I keep hearing about Health Equity cards:
Myth: “I can only use my card for in-network providers.”
Truth: The card works anywhere that accepts it for qualified medical expenses!
Myth: “All medical expenses are covered by my card.”
Truth: Only IRS-qualified expenses are eligible.
Myth: “If my card is declined, I’m out of luck.”
Truth: You can pay out-of-pocket and submit for reimbursement later.
Myth: “My card expires when I use all my funds.”
Truth: The physical card typically lasts 3 years regardless of your balance.
The Bottom Line on Using Your Health Equity Card Out of Network

Yes, you can absolutely use your Health Equity card out of network. Just remember:
- The expense must be an IRS-qualified medical expense
- The provider must accept the card (have IIAS certification)
- Your insurance will likely cover less, so more comes out of your health account
- Keep your receipts for everything!
The American Medical Association found that 1 in 6 insured Americans has been hit with a surprise medical bill, so understanding these rules now can save you major headaches later.
If you’re ever unsure, contact Health Equity customer service. They can help clarify what’s covered and how to use your card properly.
So go ahead and book that appointment with the specialist everyone’s raving about. Just do your homework first to make sure your Health Equity card will work as expected!